Policy & Procedures

Blue Ox Corp is not selling products or services that are listed under the Prohibited Merchant list.

Please review all the details in the invoice that is sent, prior to making your payments on line.

Privacy Policy:

The Blue Ox Corp Privacy Policy applies to the services offered on our website. Read this Privacy Policy carefully prior to using our services. Usage of the website is conditional upon you agreeing to be bound by this privacy policy.
Collecting and security of information: Blue Ox Corp collects information for themselves only. We do not sell leads to other companies, this is strictly for the services that you, the customer has requested.
The use and disclosure of your personal information: Your personal information, that includes things such as telephone number, payment information will be kept secure with the greatest of care.
Follow up timeline: We will follow up with you either by phone or email to gather the rest of your information and set up an appointment to come out and meet you.

Terms and Conditions:

The customer will be responsible for all payments to Blue Ox Corp, unless otherwise notified in writing prior to commencement.
Any changes to the schedule will be properly treated as variations and subject to written instructions.
Online payments plus GST is payable with order. We accept Mastercard, Visa, American Express or cheque to be mailed to box 428, Cochrane, AB, T4C 1A6.
The final payment will be made following completion of the work and payable within 7 days of receiving our invoice.
Any special conditions, of which Blue Ox Corp has been informed of, are noted in the quotation.
It is very important and the responsibility of the Blue Ox Corp to ensure we made the client aware of any special/statutory Bylaws/Conditions/Permissions that may be involved.
We accept no responsibility for works that have been carried out on land that is not under the ownership of the client. It is assumed that all planning laws or regulations have been applied before commencement of any works.
We are not responsible for the well being and maintenance of living plant material, including turf, following practical substantial completion, unless a maintenance (Gold, Silver or Bronze landscape maintenance) contract has been signed and agreed upon.
Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client once installation has taken place and will require regular attention until established.
All materials on site remain the property of Blue Ox Corp until payment is received in full.
We reserve the right to change these terms and conditions at any time.